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Conflict Resolution Vol. 2 · Issue 21 The Office · NBC Scranton, PA
Michael Scott decides he's better at HR than Toby and opens up a box of old grievances that were meant to be forgotten. Every line from the episode is laid out here, so you can track the fallout from the baby poster debate and Dwight’s "Fart" middle name. It’s the perfect place to see the full script and watch Michael’s "win-win-win" philosophy blow up in his face.
Toby Flenderson Open quote: It's just a little dispute over a poster in their workspace. Michael Scott Open quote: (in front of poster) Okay, since this is the disputed poster. Now, one at a time, I want you to express your feelings using "I" emotion language and no judging or "you" statements. Angela Martin Open quote: I got this poster for Christmas, and I feel I want to see it everyday. It makes me feel like the babies are the true artists, and God has a really cute sense of humor. Michael Scott Open quote: Yes. Thank you, Pam. How about Angela makes the poster into a t-shirt, which Oscar wears. That way, he can never see it and whenever she looks at Oscar, she can see it. Win/win/win. Michael Scott Open quote: Okay... you two, in the conference room with me. Nobody leaves until we work this out. Cage match! Michael Scott Open quote: Ugh... All right. Everybody, (looks around at the employees) come on. Group photo for the newsletter. Michael Scott Open quote: Come on, everybody. Michael Scott Open quote: We resolved a lot today, everybody. Think happy thoughts.