Product Recall

Season 3 Episode 20 Summary

Jim starts the day by dressing exactly like Dwight. He says the famous line, "Bears, beets, Battlestar Galactica." This cold open is one of the most searched scenes in the show.

The Office episode 20 season 3. Product Recall is such a great episode (like every episode of The Office), remember you can click the camera button next to any quote to generate an image of the quote to share on social media. A mill worker put an obscene image on Dunder Mifflin paper. Michael panics and forms a "Crisis Management Squad" to fix the mess.

Creed realizes he missed the quality check at the paper mill. He tricks a mill worker named Debbie Brown into taking the fall. Creed even collects money from the office for the woman he got fired.

Kelly trains the accounting team to answer angry phone calls. Angela is very rude to callers and refuses to say she is sorry. Kevin has fun making up names while Kelly tries to keep them focused.

Jim and Andy go to a high school to fix a major paper order. Andy sees his girlfriend there and learns she is still a high school student. He is horrified and worries he might go to jail for the mistake.

Michael tries to hold a press conference for one upset client. The meeting goes wrong when he calls the woman an "ungrateful bi-atch." He later records a video where he threatens to put the "F-word" on every page.

The episode closes with Dwight getting his revenge on Jim. Dwight wears a wig and makes the classic "Jim face" for the camera. This joke mirrors Jim’s prank from the start of the day.